Q – Will ads immediately start showing up after we sign up?
A – After you’ve granted us access to your backend – we export your product feed, prepare and optimize it and then submit it to a Google account that we create for your campaign. This generally takes 1-2 business days. Once submitted, Google usually takes 2-4 additional business days to approve your accounts and the products in it. Your ads will start showing up once Google’s approval process is completed.
Q – Will all of my products be advertised using Google Shopping?
A – Yes, as long as your products belong to categories approved by Google. Click here to view Google Shopping restricted product policies.
Q – Will my monthly budget be all spent before the month ends?
A – Based on your monthly budget, we divide up your monthly budget throughout the month into daily allotments. We spend more of the budget in the first few days of your billing cycle to get more data to better optimize your campaign.
Q – What happens if my entire monthly budget is not spent within a billing cycle?
A – Any unused budget gets rolled over into to the following billing cycle.
Q – I am not able to see my ads throughout the day. Why?
A – Dependent upon your budget, especially if it’s smaller, your daily budget might get used up before the day ends.
Q – I got the following email from Google: “We’re writing to let you know that you have just lost your website URL claim in your Google Merchant Center account (Account ID: XXXXXXXX). Another Google Merchant Center account (email: mccabbiezands AT gmail.com) has verified and claimed the exact URL or a parent URL of the following website: ”. Can you please help me understand?
A – Inthetidepool has to claim the store URL in order to submit items on its behalf. This email goes to every customer who signs up for the app who already has a Google Merchant Account. mccabbiezands AT gmail.com is the Google account inthetidepool uses to manage stores using our services.
Q – Is Google Shopping available outside of the US?
A – Yes. Click here to view list of countries and country specific requirements.